Job Title: Head of Quality Assurance (QA)Reports to: V.P. Operations
Job Summary:
The Head of Quality Assurance (QA) is responsible for leading the quality assurance function, ensuring compliance with industry standards, regulations, and customer requirements. This role involves developing and implementing quality strategies, managing QA teams, and driving continuous improvement initiatives to achieve exceptional product quality and customer satisfaction.
Key Responsibilities:
- Quality Strategy:
– Develop and implement comprehensive quality strategies and plans.
– Ensure alignment with industry standards, regulations, and customer requirements.
- QA Team Management:
– Lead and manage QA teams, including quality engineers, inspectors, and technicians.
– Provide guidance, training, and development opportunities to enhance team capabilities.
- Quality Control:
– Establish and maintain effective quality control processes and procedures.
– Conduct regular audits and assessments to ensure compliance and identify areas for improvement.
- Continuous Improvement:
– Drive continuous improvement initiatives to enhance product quality, reduce defects, and improve processes.
– Collaborate with cross-functional teams to implement changes and improvements.
- Customer Satisfaction:
– Ensure customer satisfaction through timely resolution of quality issues and concerns.
– Develop and maintain strong relationships with customers and stakeholders.
- Regulatory Compliance:
– Ensure compliance with relevant industry standards, regulations, and laws (e.g., ISO 9001, FDA, etc.).
– Maintain up-to-date knowledge of changing regulatory requirements.
Requirements:
– 15+ years of experience in quality assurance, quality control, or a related field.
– Strong knowledge of industry standards, regulations, and quality management systems.
– Excellent leadership, communication, and problem-solving skills.
– Ability to work in a fast-paced manufacturing environment.
– Proficiency in quality management software and tools (e.g., SAP, QMS, etc.).
– Experience in heavy fabrication and machining industry.
Education:
– Bachelor’s/Master’s degree in Engineering, Quality Management, or a related field.
Certifications:
– ISO 9001 Lead Auditor certification or equivalent.
– Six Sigma Black Belt certification or equivalent.
